MailTech Support is a monthly support service that is billed annually and it includes the following items:
Unlimited Remote Support
With personalized assistance, we are available to help decode the mmWave images and to support your postal operation from a security standpoint. Our service is delivered over the web for a visual and dedicated toll-free line. We help decode images and ensure proper technical help in the detection of powders, liquids and metals that constitute most forms of CBRE.
Mailroom Monitoring System
At your discretion, a camera(s) is installed in your mailroom and on-going support and procedures are reviewed and monitored periodically. Employees can request help by activating the camera and/or placing a call to our team members. We will connect to your mailroom for visual and voice support.
Mailroom Work Procedures
We help develop workflow procedures based on your site-specific conditions and mailstream needs.