On Demand Maintenance Services

Includes all software updates, calibration and inspection of the system.

Extended Service Plan

Includes all software updates and calibration and inspection of the system.  Software is updated from time to time and is included. Ensures that your MailSecur device is running on the latest version of software. The calibration and inspection is done via web and in conjunction with the operator and is performed as needed, but no less than once per year.

User Certification

Three user annual certifications for the operation of the MailSecur device, and advanced threat detection. The certification provides an understanding of the fundamentals of millimeter wave technology. It will provide a review of all device functions, modes of operation, and limitations. Included is a practical review of video data and decoding techniques, as well as a complete index on the device operation. Also included, is how to perform advanced threats detection using the MailSecur device: the operator will learn how to manipulate items using the device to image powder, liquids and metallic items under various conditions to help the end-user understand how to better detect threats using the proper handling procedures.

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